A field force management app that works where the signal doesn’t

What does a working day look like once it is live?

The day starts with a list of jobs already in route order, so nobody phones the office to ask where to go next. At each stop the app shows the checklist for that kind of job — an installation is not a service visit, and a site inspection is neither — and the job is closed with the photos, GPS location and customer signature that checklist asks for.

Attendance and expense claims are logged from the same app, in place of the fuel-bill photo sent on WhatsApp and the register someone fills in at the end of the week. Supervisors see all of it on one dashboard, including an SLA view of which jobs are on time against the response times you have committed to your own customers.

How do we know a visit actually happened?

The proof is recorded at the job, not reconstructed later. The GPS location is captured with the entry, and the photos and signature sit on the job record itself, so when a customer disputes whether an engineer came, or a delivery was made, the answer is on the record rather than in someone’s memory.

None of this depends on being online at the moment of the visit. Entries, photos and signatures are saved on the phone and held in a sync queue, then sent when the connection returns. For teams working in basements, plant rooms, warehouses or on highways between towns, that is what lets the job be closed on site.

Who uses it, and what does each person get?

It is most often built for logistics, manufacturing and real estate teams, and in each the same three groups use it differently. Field staff get their jobs, the checklist and a place to log attendance and expenses. Supervisors get allocation, the dashboard and the SLA view. Owners get a record of work done that no longer lives in chat groups.

• Logistics: pickups and deliveries with photo and signature proof
• Manufacturing: service engineers visiting customer plants with a checklist per machine type
• Real estate: site staff and sales teams recording visits across projects

What is not included?

Automatic route optimisation and continuous live tracking of staff through the day are not in the feature list; the app records location as proof at each job. If you need either, it is scoped on the call. Links to your ERP, CRM or Tally are also outside the list and are priced in the proposal if you need them.

Payroll is not part of the app. Attendance is recorded in the app and visible to supervisors, but running payroll with PF, ESI and TDS is a separate job: Payroll & Statutory Setup starts at ₹12,000 and is delivered in up to 7 days.