Business process automation, one painful process at a time

Which process should you automate first?

Pick the one where someone copies information from one place to another by hand, or where a slow reply loses you a customer. Each of the five packages here fixes one kind of leak, so you are not buying a platform to solve a single problem. Start with the leak that costs you most; the others can follow later as their own packages.

• Enquiries: Meta Lead Ads → WhatsApp (₹5,000) and IndiaMART Lead Autopilot (₹10,000) reply on WhatsApp, log each lead and schedule follow-ups on day 1, 3 and 7.
• Customer messages: WhatsApp & Support Automation (₹12,000) routes messages by intent, answers order and status questions and hands the rest to a person.
• Internal processes: Workflow Automation Sprint (₹14,000) maps one process and automates it, with approval and notification steps.
• Paperwork: Document & Data-Entry Automation (₹16,000) reads emailed and scanned documents and posts the fields into your ERP, CRM or Tally.

What does a Workflow Automation Sprint cover?

It is the package for processes that don’t fit a ready-made lead or WhatsApp flow: an approval chain, a reminder sequence, a daily report, a hand-off between two teams. It starts with a process mapping workshop, then the automation is built and deployed with its approval and notification steps. Errors raise alerts instead of failing silently. It is delivered in up to 7 days and its stack is n8n and Node.

One sprint covers one process. If you have several in mind, bring them all to the scope call and decide there which to automate first; the rest can wait until the first one has proved itself, and each is scoped on its own.

What happens when an automation breaks?

Automations tend to fail in dull ways: a connected system changes, a field arrives empty, a scan is unreadable. The Workflow Automation Sprint includes error handling with alerts, a runbook handed to an owner on your side, and two weeks of tuning once it is running. Document & Data-Entry Automation sends anything that fails validation to an exception queue and routes low-confidence reads to a person for review, with accuracy monitored per document type.

On the customer side, WhatsApp & Support Automation keeps a human hand-off for conversations that need judgement, so a question the automation cannot answer goes to a person instead of a dead end. Both lead packages dedupe enquiries before logging them, so the same person is not chased twice.

Where does automation stop and a new system start?

Automation moves information between systems you already have. If the system itself is missing, build it first: the lead packages can log to a Google Sheet, but a team that wants a proper pipeline, with stages, reminders and an owner’s dashboard, can start with the Sales CRM Starter (₹18,000, up to 7 days). If the work needs reading, judging and choosing an action rather than following fixed rules, AI Agent Workflows (₹85,000, up to 3 months) is the package for it, with approval gates for risky actions and an audit log of every decision.